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Introduction to the RiskWiki

This wiki is sponsored by Bishop Phillips Consulting ( for the education, use and enjoyment of our clients, educators, the public and professionals involved in management consulting and risk advisory, compliance, internal audit, insurance claims management, safety, governance and risk analysis industries. It provides reference articles on management, risk and risk related functions including: Risk Management, Internal Audit, Governance, Compliance, and Process Reengineering, etc.

The RiskWiki is based on the articles, methods, manuals and papers of primarily three firms: Bishop Phillips Consulting P/L, Stanton Consulting Partners and Bishop Finance P/L. These firms are contributing a large body of work amassed over many years experience with hundreds of clients. The project to convert and upload much of our BPC software help & manuals, extended body of consulting, risk and internal audit methods and models, and education and research materials is a large and time consuming project so the RiskWiki content changes frequently and will do so for the foreseeable future.

With the exception of all software documentation, and those additional documents marked otherwise, all written material on this site may be used freely by readers for any purpose including reproduction, subject only to the retention of moral rights by the authors. Some articles may include images for which additional permission may be reuired prior to reproduction. Software documentation may be duplicated in hard-copy for internal use by registered users of the systems with current maintenance agreements. Other uses of software systems documentation will be considered on written request.

Things to See in The RiskWiki

BPC RiskManager

  • Are you looking for BPC RiskManager Documentation or to learn more about the software?
link=BPC RiskManager Software Suite
Bishop Phillips supplies the BPC RiskManagement suite of governance software that provides a complete governance solution across risk management, controls management, compliance management, insurance management, claims management, incident & hazard management, audit risk management, governance document management and survey generation and management. The system can be installed in configurations ranging from single-user to very large scale enterprise configurations.

The system is particularly suited to managing and reporting on the risk and compliance management tasks of government agencies, whole of government, special project, not-for-profits, insurance providers, service industries, utilities, and tertiary education sectors. You will find an extensive body of information covering technical, administration and user level tasks here.

If you have questions they may be answered in our frequently asked questions.

Frequently asked Questions About BPC RiskManger

Would it be possible to get a copy of the BPC RiskManager V6 installation guide?

Yes. Obviously, you get a copy with the install set for the BPC RiskManager, but you can also get a copy before installing.

The best approach to installation is to let the auto installer do it for you, and then a manual is not really required.

There is an installation instructions manual in pdf and another structured version on this riskwiki. The manual covers installation of all components, and includes the discussions of the architectural considerations. The documents are extremely detailed and assume very little knowledge of the windows environment, so it even covers installing the some 'not always installed' windows components such as the MS SQL Server (2000, 2005, 2008- with notes for Express), MS IIS server, and the MS SMTP server - which are Microsoft components, rather than BPC components. So essentially you can install from a raw MS operating system installation and just follow the installation guide. It covers installation on W2000, W2003, W2008, W2008-64, XP, ..→Read More..

Featured Article...

Business Process Reengineering - Process Charting

Introduction - Business Process Charting

Charting the Business Process - A Unified and Holistic Approach

Why Chart?

There are many reasons we may wish to chart a business and its businesses processes including mapping of data flows, documenting process steps, designing automated and hybrid systems, defining intra and inter-organisational relationships, defining or analysing service agreements, etc.

What is a (Business) Process Chart?

A process chart is a diagramatic representation of a set of processes, that models the enveloping organisations as if it were a machine with a functional domain that encompassed the diagrammed processes.

From a computational perspective, a business process chart is a diagramatic program describing human, machine, natural, organisational, functional and non-functional systems using digraphs.

What are the Characterisitics of a Good Process Charting Method?


This author proposes that the objectives of a good process charting system should be to:

  • improve the understanding and clarity of the data represented in the chart,
  • enable domain specific analysis (such as efficiency, economy, effectiveness, reliability, etc),
  • enable viewing of the processes at multiple levels of detail simultaneously,
  • chart the target analysis domain completely,
  • seemlessly represent both automated and non automated processes in the same chart,
  • enable the automated modelling of the system directly from the chart (which implies the charting "meta-language" should have a consistent "syntax" and semantics - similar to an "ideal" computer language),
  • represent processes across diverse operations, industries, products and services without context specific modification of the syntax or semantics,
  • produce charts from unfamiliar industries (etc) that are understandable to a moderately experienced chart reader, with no prior background in the subject charted, and
  • enable the construction of "proofs" of the processes.

In this author's view these objectives are assisted when the charting system assumes the properties and conventions of well designed computer programming language - albeit a visual one. These properties include the grammatic (semantic and syntactic) consistency, structured functional encapsulation, object reuse and polymorphism, conceptual inheritance, simplicity and functional expansion.

Consistent Identifiable Grammar

The grammar of a process charting method defines the symbols, their meaning, and the rules for "legal" combinations of these symbols and meaning of such combinations.

In computational languages the atomic element in a programming language's grammar is called a token. In a text based computational language these tokens are strings of one or more characters, some of which are defined in the language with a special meaning. The tokens comprise the syntactic elements of the grammar. The grammar itself defines a consistent semantic interpretation of the syntactic elements when combined in pre-defined combinations.

In a process chart the atomic element is a symbol that maps to a real world object such as an organisation, a person, a data element, a process (or function), a data store, etc. These symbols comprise the syntactic elements of the charting method's grammar, and the charting rules ..→ Read More..

BPC SurveyManager

  • Are you looking for BPC SurveyManager Documentation or to learn more about the software?
link=BPC SurveyManager - Overview
Bundled with the BPC RiskManager suite and also supplied in both hosted and installed forms, the BPC SurveyManager software solution is an outstandingly versatile interactive web page generation engine using a survey model as the design and data storage paradigm. While being outstanding at survey creation and management the software is powerful enough to build build conventional data-input web pages. The full technical and SM language programming documentation is available from here.

Research into Virtual Worlds in Business & Education

  • Are you looking for our virtual Learning research papers?
link=Virtual Learning Systems
Through our Virtual Worlds research group - "Waisman Learning Systems", we do extensive work in the development of virtual learning and business spaces in SecondLife, and undertake considerable formal research into the application of Virtual Worlds to learning. You will find technical and text book material in our Virtual World Learning Systems pages. There is an extensive overview of the literature, and history of virtual worlds, a very large bibliography, details of our in-world networked lecture theatre control systems and lecture delivery systems, and a complete documentation of an extensive academic study undertaken by our WLS team into the effectiveness at achieving learning outcomes of different approaches in delivering course material in 3D virtual worlds.

You will find an extensive reading list and bibliography of works covering virtual worlds and virtual reality concepts, history, ideas, related technologies, and application in learning as well as relevant papers on learning taxonomies and teaching concepts relevant to virtual world learning systems here.

Internal Audit and Management Science

  • Are you heading up an Internal Audit Team or learning internal audit methods?
link=Internal Audit
If yes, you will find complete enterprise level internal audit methods and manuals on this site cross linked to our other management papers. The internal audit manuals cover everything from managing the audit team through planning the audit program to the detail of designing the audit, conducting interviews and undertaking the controls analysis; to reporting the results. Everything you are likely to need to manage and train an internal audit team is here.

  • Are you a manager, management consultant or student of Management Science?
link=Category:Management Science
You will find articles covering topics of general management and process management methods in the RiskWiki including the detailed theory and practice of plannning, process re-engineering, control theory and our proven theories in stakeholder network organisation modelling. The work here is generally unique to this site. All methods have been used extensively and effectively in practice. Start here with process engineering.

  • Are you managing a merger or an acquisition?

link=Managing Risk in Mergers & Acquisitions
Take a look here first and learn about the risks in mergers and acquisitions and successful strategies for managing them from our team who have been through it successfully from both sides or the equation multiple times.

Take A Random Look At The RiskWiki

From the Vault of the BPC RiskWiki...

BPC Surveymanager - Key Features

Key Features:

  • Optional integration with BPC RiskManager.
  • Optional integration with the Winnfield & Waisman* Virtual World Learning System in Second Life** for remote training virtual campus management.
  • Unlimited organisations, survey managers, respondents, with configurable access rights, and unit and group reporting/analysis.
  • Surveys work on any HTML 4+ web browser as well as PDA’s
  • Distribute surveys across hundreds of organisations with organisation level customisation but central question list control means survey look can be customised at the lowest reporting unit level, but question content centrally controlled.
  • Surveys can contain a huge range of input controls for radio buttons, lists, drop lists, menus, buttons, links, login, password fields, text, file upload, surveys within surveys, clickable image maps, pop-up hints, custom defined, and many more.
  • WYSIWYG input controls for multi-line text input.
  • Change a single property in a question definition to instantly ..→Read More..

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